How QuikHelp makes reaching police/fire/911 faster and easier

QuikHelp

Responder phones

Dispatch

In-vehicle MDT's

Speeds notification when timing is critical

 

When an incident occurs, it's easy to see how dispatchers can sometimes become overwhelmed with calls which can cause your call to be put on hold resulting in a delayed response.  Solution:

 

By simply copying and pasting QuikHelp alerts that you receive in the QuikHelp monitor into a special '911 Share' window that's part of the monitor, you can quickly send critical incident information to your local police/fire/911 center faster and easier than when trying to reach them by phone especially during peak periods.  When these alerts are received by dispatchers, an alarm sounds and the alerts display in a web browser that dispatchers already have and know how to use now.

 

Pre-validated and vetted alerts

 

The QuikHelp workflow makes it easy for our customers to validate and vet each alert for help before it's sent to police/fire/911 so that their resources are used appropriately.

 

Watch our demo to see how it works

 

The QuikHelp monitor makes it easy for agencies to view incoming alerts for help using a simple browser that they already have and know how to use; QuikHelp installation takes less than a minute by simply clicking on a link.  QuikHelp monitoring can also be done when mobile for use in backup situations when existing systems go down.

 

Below is a demo that shows how the QuikHelp system and 911-sharing feature works:

 

www.StreamQuik.com/selfdemo

 

Training takes less than five minutes

 

Because QuikHelp uses a simple browser that agency personnel already know how to use, training on how to use the system by agency personnel, new hires and/or replacements takes less than 5 minutes—it's that easy.

 

Access that costs agencies nothing

 

The basic QuikHelp 911-sharing service is available to police/fire/911 agencies free of cost when the QuikHelp system is purchased by local business organizations.  Once the purchase is made, it's up to the customer to grant agencies access.

Alerts delivered quickly to multiple recipients

 

Given how it's all about reducing response times as much as possible, QuikHelp alerts can be delivered almost instantly to police/fire/911 dispatchers, to in-vehicle mobile display terminals and even to first responder's smartphones at the same time.  This not only provides critical alert-delivery redundancy, it also helps speed response by minimizing delays that can sometimes occur with the traditional emergency alert-notification/911 process.

 

Text-to-911 delivery that's faster and more reliable

 

When these text-based alerts are delivered to 911 dispatchers, they're delivered using a special type of text-messaging technology developed by StreamQuik that bypasses the cellular carriers for greater speed and reliability.  These text-based alerts can be displayed automatically using a standard browser without having to make any 911 facility upgrades or workflow changes and without needing to install any special hardware or software.  Alerts can even be viewed on a portable tablet as a backup system in the event that existing 911 systems go down or are compromised.

 

QuikHelp demo for police/fire/911 agencies

 

Agencies that are interested in seeing a live demo are encouraged to call StreamQuik @ 949.502.6741.  Demos can be conducted over the phone using a simple internet browser.

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Email: alert@streamquik.com